Security Policy & Vulnerability Management
Ensuring the Safety and Integrity of Our Products
At Warner Electronics India Private Limited, we are committed to safeguarding our products and customers against cybersecurity threats. Our comprehensive security policy outlines our approach to identifying, addressing, and communicating vulnerabilities, especially those arising from third-party components.
Vulnerability Management Process
Our structured approach to vulnerability management includes:
- Continuous Monitoring
We actively monitor our products for potential vulnerabilities using:
- Public vulnerability databases (e.g., CVE, NVD)
- Vendor advisories
- Automated scanning tools
- Community and customer reports
- Risk Assessment and Prioritization
Identified vulnerabilities are assessed based on:
- Severity (using CVSS scores)
- Potential impact on product functionality and customer data
- Exploitability and exposure
- Remediation and Patch Development
Our development teams work diligently to:
- Develop or integrate appropriate patches
- Test patches for stability and compatibility
- Ensure timely deployment across affected products
- Verification and Validation
Before release, patches undergo:
- Code reviews and binary analysis
- Integration and regression testing
- Field testing on reference devices
- Deployment and Monitoring
Post-deployment, we:
- Monitor the effectiveness of patches
- Gather feedback for continuous improvement
- Update documentation and support materials as needed
Vendor Patch Process Verification
For third-party components, we ensure:
- Documentation Review
Vendors must provide detailed documentation of their security maintenance processes, including update frequencies and remediation timelines. - Process Validation
We conduct audits or verifications to confirm that vendors adhere to their stated procedures, including simulated patch events and reviews of past incident resolutions. - Integration Testing
Vendor-supplied patches are rigorously tested within our environment to ensure they do not introduce new vulnerabilities or compatibility issues. - Supply Chain Agreements
Contracts with vendors include clauses mandating timely disclosure and support for security vulnerabilities.
Customer Notification & Update Policy
In the event of a security vulnerability:
- Assessment and Classification
We evaluate the vulnerability’s severity and potential impact. - Customer Notification
- Critical issues: Notified within 48 hours
- Notifications via email, support portal, and in-app messages
- Patch Release
- Patches delivered through OTA updates, downloads page, and applications
- Accompanied by detailed release notes and instructions
Mitigation Guidance
If immediate patching isn’t possible, we provide interim mitigation steps to minimize risk.
Security Reports
Currently, there are no information/cyber security reports.
- Known Third-Party Vulnerabilities: None
- Security Updates and Patches: None
- Firmware Updates and Patches: None
Reporting a Security Issue
We encourage responsible disclosure of security vulnerabilities. To report an issue, please fill below form.
We acknowledge all reports within 72 hours and keep you informed throughout the resolution process.
Product Vulnerability Disclosure Form
Our Commitment
We are dedicated to:
- Providing regular firmware and software updates
- Maintaining transparent communication with our customers
- Holding vendors accountable for security practices
- Encouraging responsible disclosure of vulnerabilities
For security-related inquiries, please contact our Security Team at [email protected]
