Upscaling Guest Experience in Kochi Hotels - Trueview Digital Signages for Personalised Welcome and Promo Highlights

Preface

Trueview leads digital innovation by changing the way brands connect, engage, and communicate. With a wide range of advanced products, including CCTV Cameras, All-in-One Computers, and high-performance Digital Signage Systems, Trueview continues to raise the bar for quality, reliability, and visual excellence.

Recognised by Forbes and Business Connect as Company of the Year, Trueview proudly represents the spirit of Made in India. It’s trusted by industries that value both performance and design.

In the hospitality sector, Trueview Digital Signages redefine guest communication by offering engaging, real-time, and personalised experiences that make every interaction smooth, stylish, and unforgettable.

Client Background

A luxury boutique hotel in Kochi, known for its warm hospitality and attention to detail, wanted to enhance its guest experience even further. Although the hotel already offered excellent amenities, it faced challenges in sharing ongoing spa promotions, dining deals, and event schedules in a way that felt interactive and engaging for guests.

They needed a system that could:

Greet guests with personalised welcome messages during check-in.
Showcase spa, restaurant, and in-house offers in real time.
Present event schedules, conference timings, and local weather updates clearly.
Be centrally managed and require minimal manual effort.

Problems Faced

Other Observations

Competitive Disadvantage – Schools without modern technology were increasingly seen as less attractive and less desirable by parents and students.
Retention Concerns – The absence of advanced tools made it harder for schools, universities, and coaching centers to retain students in a competitive environment.
Educator Frustration – Teachers expressed the need for better technology to simplify teaching complex topics and engage a diverse student body.

Solutions Implemented

Personalised Guest Welcome with Trueview Digital Signages

Trueview Digital Signage Solutions were placed at important guest touchpoints - the lobby, reception, elevators, and spa entrance. These screens displayed:

Warm welcome messages for guests and visiting groups.
Real-time spa deals, restaurant offers, and room service highlights.
Live schedules for banquets, conferences, and destination weddings.
Weather updates and nearby attractions for added guest convenience.

Central Dashboard Control

All screens were managed through Trueview Signage’s central dashboard. The hotel’s marketing team could quickly update promotions, event details, and messages from a single system, saving time and keeping every display consistent with the hotel’s branding.

Engaging Content Display

The Trueview Digital Signage Displays featured elegant video loops, inviting visuals, and smooth background animations - maintaining a classy look while sharing information clearly and attractively.

Technology and Products Used

Trueview Digital Signage Solutions

High-Resolution Displays: Offered sharp, high-quality visuals ideal for luxury hospitality settings.
Centralised Content Management: Enabled the team to update offers, events, and guest messages instantly.
Smart Scheduling: Automatically changed content based on time, like breakfast menus in the morning or spa promotions later in the day.
Multimedia Support: Displayed images, videos, live event tickers, and weather widgets seamlessly.
Remote Control Features: Allowed staff to adjust brightness, sound, and screen settings from anywhere.
Modern, Space-Efficient Design: Matched the hotel’s contemporary interiors while operating smoothly all day.

You can buy or explore our Digital Signage Solutions here.

Results Achieved

Takeaway

With Trueview Digital Signage Solutions, this boutique hotel in Kochi upgraded its guest experience to be smoother, more engaging, and truly premium.

The screens made it easy to greet guests personally, show live offers, and update event details instantly, turning digital displays into a real asset for hospitality.

For hotels that want to offer smart and memorable stays, Trueview Digital Signage brings together great design, smart features, and simple control - making sure every guest walks away impressed.

Enhance your guest experience with Trueview Digital Signages, where technology and hospitality come together perfectly.

Fastest and most compatible Interactive Flat Panel Display

Multi-touch screen for interactive lessons
4K UHD display with anti-glare technology for clear visuals
Pre-installed educational apps to save time
Durable and energy-efficient design for long-term use
Easy integration with existing classroom technology